Support desk
Welcome to AgentDigital™ Support.
We are here to help. You can search our collection of self-serve support documents and find answers to frequently asked questions.
If you need assistance from our support team, please make a request and we’ll be right with you.
Terms of Use
By using this website you agree to our terms of service.
Privacy Policy
We take privacy seriously and are committed to the proper handling of personal information.
Common questions
How to get rid of outdated web content
A common frustration for website owners is the...
What are Digital Ads?
Digital Ads, also known as online...
How do I work with you?
We recommend you take out one of our support and...
How much does it cost?
Our services include WordPress Hosting, Domain...
What are metrics?
Metrics are simply just a standard of...
What are recurring services?
Recurring services are integral to maintaining...
Troubleshooting
What has changed?
At Agent Digital, the concept of evolution is at...
I need help transfering large files
When it comes to content and design, it's...
Advice for disapproved ads
If your ads are being disapproved by Meta, it’s...
I can’t access my Meta Account
It can be a real bother when you lose access to...
I signed up but no email
Email can be a tricky thing. At Agent Digital,...
A form or button isn’t working
The most common issues we see with forms and buttons…
Domain guides
What is SSL?
Ever wondered why a green lock icon appears on your...
What is DNS?
Our friends at DNSimple created a fun, colourful...
Hosting guides
How to sign up for Flywheel
Flywheel emerges as an exceptional alternative to...
How to add an Account User to WP Engine
We have partnered with WP Engine to provide best host for...
How to sign-up for your own WP Engine account
WP Engine is the best host for WordPress, that's our...
Business App
Access your Ad Reporting through Business App
Access your campaign reports and data by first logging in...
Premium Reputation Management for reviews
Your business's online reputation is the heartbeat of its...
Upgrade your Social Marketing
Elevate your business with the ultimate hub for all things...
Upgrade your Local SEO
The main difference between the free edition and paid...
Using the Local SEO tool
Manage your online presence in one place with Local SEO....
Using Advertising Intelligence
Understand your ad performance and grow ROI with...
How to use Customer Voice
Customer Voice in Business App helps you gather customer...
How to use Reputation Manager
Monitor what people are saying about you online and...
Using the Social Marketing Tool
Social Marketing in Business App provides you with one...
How to login to WordPress using Business App
Introducing a fresh and secure approach to accessing your...
How to setup Business App
Welcome to Business App. Please take a moment to setup...
How to activate Business App
It's so easy to activate Business App for the first time....
WordPress guides
How to reconnect your Social Feed
For our clients with embedded social media feeds in their...
How to login to WordPress using Business App
Introducing a fresh and secure approach to accessing your...
How to use the Bricks Builder for WordPress
We are not about to break up with Divi anytime soon, but...
How to apply Divi Layouts and use the Divi Library
Divi is an awesome and popular WordPress theme with a...
How to apply WordPress Updates for sites on WP Engine
WordPress is always being updated, and to keep your...
Resize your images before uploading to WordPress
We all love a website that’s fast to load. Those photos...
How to use the Divi Visual Builder
Visual Builder is a feature of the Divi Theme for...
How to add a product to your Woo-commerce store
Woo-commerce is the most popular ecommerce plugin for...
How to use Visual Composer for WordPress
Visual Composer is a plugin for WordPress that comes with...
How to add a blog post to WordPress
The first few times you add a post to your new WordPress...
Optimise your WordPress content for sharing
Have you ever wondered how to change the image, text and...
Automation guides
How to setup your new Microsoft 365 account
Welcome to your new Microsoft 365 account. Using this...
Ready to make the switch to cloud email?
This is the first step towards improving the reliability,...
How and why to get started with Flodesk
Flodesk is a visually stunning email marketing system that...
How to grant agency access to your MailChimp account
MailChimp is one of the most popular ways to manage your...
How to sign up and add us to ActiveCampaign
ActiveCampaign is a powerful CRM (customer relationship...
How to get started with Sendinblue
Sendinblue is a full-featured and (much) more affordable...
How to sign up for SendFox
We're loving SendFox right now as a budget option for mass...
How to grant agency access to your Stripe account
Stripe is one of the most popular online payment gateways...
Google guides
Create a free website with Google Sites
Google offers a free way to host a simple website, using...
Easy steps to verify your Google Ads account
Verifying your Google Ads account is vital for trustworthy...
3 Step Guide for Australian NFPs
Step 1: Sign Up for Connecting Up Connecting Up is your...
How to get rid of outdated web content
A common frustration for website owners is the persistence...
How to setup or claim to your Google Business profile
Google My Business (GMB) is the free tool from Google,...
How to add a user to your Google Business profile
Google My Business (GMB) is an awesome free tool from our...
How to add a user to Google Search Console
Google Search Console is the tool we use to tell Google...
How to add a user to Google Analytics
Google Analytics (GA) is the tool we use to measure your...
What are the required dimensions of Display Ads?
At Agent Digital, we use Programmatic Advertising for our...
Adding payment details to your Google Ads account
Running your own pay-per-click Search Engine Marketing...
Create a new email address in Google Workspace
For Google Workspace users, you have two options when...
How to use Google Workspace on your Mac or PC
Welcome to your new Google Workspace (formally known as G...
How to use Google Analytics tracking links
Tracking links can look confusing but they’re actually...
Test speed and mobile compatibility with Google
With the use of mobile devices overtaking desktop or...
Meta guides
Access your Ad Reporting through Business App
Access your campaign reports and data by first logging in...
Adding a user to Facebook Business Manager
Before we can work on your Facebook Ads, we need top level...
Advice for disapproved ads
If your ads are being disapproved by Meta, it’s likely the...
I can’t access my Meta Account
It can be a real bother when you lose access to your...
Terms and conditions for giveaways
Giveaways are fun and a great way to increase your organic...
How to download your Facebook leads
If you are running Lead Generation Ads on Facebook, you...
Invite your friends to like your Facebook Page
So, you have a shiny new Facebook Page, and now you want...
How to use boost a post using Ads Manager
Get your best content in-front of the right people and...
How to use Creator Studio for Facebook and Instagram
Introduced in 2019, this is the new (native) way to...
Assign Pixel and Custom Conversions in Facebook Business Manager
If you have setup your Facebook Pixel and/or Custom...
How to setup Facebook Business Manager
Facebook Business Manager is the tool you should be...
Add payment method to Facebook Business Ad Account
Before we can start your new Facebook Ad Campaign, we'll...
Relax. You're in really good hands.
We built our team from the ground up using the best of local and abroad talent. We believe in fair pay for high quality work. We take great pride in everything we do. For this reason we have simplified and partly-automated our offerings to focus on what we do best.
We stay on top of digital trends, so you don't have too. We engage in transparent business practices and knowledge sharing. Our vision is to help shape and transisition the internet with Web 3.0 technology.