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AgentDigital™ Pty Ltd

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Support desk

Welcome to Agent Digital Support. We are here to help.

You can search our collection of self-serve support documents and find answers to frequently asked questions.

If you need assistance from our support team, please make a request.
  • Automation Guides (7)
  • Common Questions (6)
  • Facebook Guides (12)
  • Google Guides (9)
  • Quick Start Forms (4)
  • Troubleshooting (4)
  • WordPress Guides (9)

Common Questions

  • What recurring services am I paying for?
  • Can I get your help to launch a campaign now?
  • What is the onboarding process for new clients?
  • What are metrics and how do I read them?
  • How much does it cost to work with you?
  • How do I get work done?

Quick Start

  • Facebook campaign request
  • Google campaign request
  • Email marketing request
  • Content marketing request

Troubleshooting

  • Advice for disapproved ads
  • I can’t access my Accounts
  • I signed up but no email arrived
  • A form or button isn’t working

Data Handling

  • Privacy policy
  • Terms of use

Automation Guides

  • How to grant agency access to your MailChimp account
  • How to sign up and add us to ActiveCampaign
  • How to get started with Flodesk
  • How to get started with Sendinblue
  • How to sign up for SendFox
  • How to grant agency access to your Stripe account
  • How to get started with ManyChat

Facebook Guides

  • Advice for disapproved ads
  • I can’t access my Accounts
  • Terms and conditions for giveaways
  • How to download your Facebook leads
  • Invite your friends to like your Facebook Page
  • How to use boost a post using Ads Manager
  • How to use Creator Studio for Facebook and Instagram
  • How to post to IGTV using Creator Studio
  • Assign Pixel and Custom Conversions in Facebook Business Manager
  • Adding a user to Facebook Business Manager
  • How to setup Facebook Business Manager
  • Add payment method to Facebook Business Ad Account

Google Guides

  • How to add a user to Google Search Console
  • How to add a user to Google Analytics
  • What are the required dimensions of Display Ads?
  • How to add a user to your Google My Business account
  • Adding payment details to your Google Ads account
  • Create a new email address in Google Workspace
  • How to use Google Workspace on your Mac or PC
  • How to use Google Analytics tracking links
  • Test speed and mobile compatibility with Google

WordPress Guides

  • How to apply Divi Layouts and use the Divi Library
  • How to sign-up for your own WP Engine account
  • How to apply WordPress Updates for sites on WP Engine
  • How to use the Divi Visual Builder
  • How to add a product to your Woo-commerce store
  • How to use Visual Composer for WordPress
  • How to add a blog post to WordPress
  • Optimise your WordPress content for sharing
  • Resize your images before uploading to WordPress

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